GIGLIO has been growing up for four generations and it keeps moving onward and upward.
It originated between the First and the Second World War as a small fabric shop, which has now become a thriving business.
Nowadays, Giglio is a joint-stock company and counts a hundred employees which work in sales departments, good arrivals, logistics, accounting and administration office, and e-commerce area.
It is a family-run company entirely owned and managed by Giglio family through the most up-to-date business administration techniques and the aid of state-of-the-art technologies.
Totally wired-up and computerized in-house, the company uses the best hardware and software solutions in order to optimize every management and informative process.
Communications inside and outside the company are canalized on VoIP through software operators and a dedicated hardware.
Every shop is computerized to get a real-time overview of the sell-out.
Giglio S.p.A. (joint-stock company) is completely customer-satisfaction-oriented. Indeed, it has always dedicated considerable efforts to the management of customer service and now the firm has a CRM system to offer a high-quality assistance service to customers, to put the client at the heart of the Giglio’s philosophy.
Michele Giglio learned back in the ’60s vital knowledge and trade secrets such as passion for details and interest in customer relations thanks to the experience his family gained from the textile and haberdashery shop.
What started as a one-man business turned into an Ltd company in 1970, and Giglio moved the first steps in the fashion field by turning the fabric shop into a real fashion store and moving to new exhibition spaces.
Entirely owned and managed by Giglio family, the company has now turned into a joint-stock one whose remarkable and continuous growth over the years has brought to the opening of new stores, and to the integral renovation of the existing ones.
The strength of the group is the synergy we developed among the stores, all based in Piazza Croci, and at the center of the beautiful Via della Libertà.
Today, Piazza Crispi is known by citizens and tourists as the focal point of elegance and high fashion in Sicily.
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